Site Description
The Good Sam Free Health Center is a volunteer-staffed clinic in Price Hill that serves adults in Hamilton County with low incomes who do not have Medicare, Medicaid, or private health insurance. It serves as a comprehensive primary care center for its patients with a wide range of services including counseling, dental, medical specialty care and more. The center helps fill a healthcare need for those with few other places to turn.
Job Description
- Sit with patients to explain and obtain financial assistance for referrals.
- Call to schedule referral appointments.
- Fax referrals to the appropriate hospitals.
- Document all referrals and calls in the electronic medical record.
- Ensure that patients have transportation and know how to get to their appointments.
- Call patients to follow up on their appointments.
- Mail letters to patients who cannot be reached by phone.
- Complete projects in the Community Health Worker office.
- Perform office maintenance tasks.
- Interpret for Spanish-speaking patients (if bilingual in Spanish).
Intern Quote
“A typical day for me starts at 8am and ends around 4pm, but what I do each day is usually a little different. Most days I help out as a medical assistant. I room patients, take vital signs, and perform phlebotomy. On days where there's enough MAs, I spend most of my time as a Spanish interpreter. I've also been helping to fill in for their community health worker who sets up all the patient referrals to specialists and imaging services.
My summer at the GSFHC has given me valuable experiences and insights into healthcare for the underserved. I've learned so much about the many obstacles that the clinic patients face, but also have seen how I can work to remove these barriers as a future physician.”
– Josh Yem
Soon this site will include opportunities for Quality Improvement Research! Details will be coming soon.